O2 mobile users have been hit by a double-edged scam. A man was called by fraudsters offering a deal on a new contract – but ended up being told he had to pay for a £1,072 phone. One customer wrote ...

O2 is deploying artificial intelligence to combat the rising tide of scam and nuisance calls, flagging over 50 million suspicious calls every month. Since launching its free Call Defence service in ...

Call Defence, as it’s called, uses adaptive AI to analyse call number behaviour in real-time and determine whether a call could be a scam or spam, and customers are then informed. “O2 is the first and ...

Virgin Media O2 has warned customers about a new scam email targeting customers impacted by its recent 3G switch-off programme. The UK's major mobile providers, including Vodafone, EE and Three, have ...

Millions of O2 customers will have suspected scam and nuisance calls flagged before they even pick up the phone, thanks to a free AI-powered feature that has just launched. O2 claims it is the first ...

Telecommunications firm O2 has created a “human-like AI granny” to answer scam calls with the aim of keeping fraudsters on the phone and away from O2 customers. The new member of the O2 fraud ...

O2 has issued a warning about a new text message scam that attempts to trick people into handing over their account details. The mobile network provider said fraudsters are sending messages claiming ...