Good process safety in any organization requires specific knowledge, experience and skills. These building blocks of process safety lie, of course, mainly with your organization’s staff. So, how do ...

Are résumés dead? The answer was no (or at least, not yet), but exploring the issue inspired last week’s column about the ...

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...

How an accurate and unified HR process framework supports a skills-driven federal workforce and speeds up mission delivery.