During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

BUFFALO, N.Y. (WKBW) — This summer 7 Problem Solvers has received more than a dozen complaints from NYSEG customers regarding smart meters. The meters are a new technology that NYSEG believes will ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

If you’ve noticed a brand new natural gas meter on the outside of your house or apartment building, you aren’t alone. Spire, the natural gas company serving the Missouri side of the Kansas City area, ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...