Customer Service in the Airline Industry
1:00:37
C-SPAN.org
Customer Service in the Airline Industry
Airline industry officials briefed reporters on efforts to improve customer service and examples of newly implemented programs and procedures put in place by individual airlines. They also responded to media questions.
452 viewsMar 1, 2014
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Register early and save up to 20% on our virtual course on Customer Service in the aviation industry. This course will help you develop an understanding of customer service; key skills to create lasting and satisfying relationships with customers; and to deal with customer conflict resolution from an aviation perspective. A must have to keep up with the demands within this global industry! Learn more http://bit.ly/2HveYvw | IATA Training
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Register early and save up to 20% on our virtual course on Customer Service in the aviation industry. This course will help you develop an understanding of customer service; key skills to create lasting and satisfying relationships with customers; and to deal with customer conflict resolution from an aviation perspective. A must have to keep up with the demands within this global industry! Learn more http://bit.ly/2HveYvw | IATA Training
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